Appendix A

Communication Styles Worksheet

You spent the past few days exploring the resources available to students at University of Phoenix, and you want to share what you learned with a friend who is interested in enrolling.

Write a 150- to 200-word e-mail to your friend summarizing the resources available to students.

Hey, Becky!

I just wanted to let you know about University of Phoenix and some of the things they have to offer. I know you have been considering attending here, and hopefully this information helps you decide.

First of all, we have this great library! There are so many resources in the library that it may take a few days to just browse around. We even have access to a librarian to help us find literature on just about any subject, as long as it pertains to your studies. You can?t just ask about whales in Alaska because you?re planning an Alaskan cruise. In the library, you can also access CWE (Center for Writing Excellence), which helps with writing academic papers. It even has a program that checks for plagiarism. Another program ?proofreads? your papers and offers feedback. School isn?t just about writing?we have to do math, too. So, we also have access to CME (Center for Mathematics Excellence). With CME, you can actually get tutoring to help you with math. There?s much more, but I have to study. Let me know if you have any questions!


You asked your facilitator to review your e-mail draft. She liked what you wrote and asked you to write a summary to post in the class forum for the other students to read.

Write a 150- to 200-word summary for your class of the resources available to students. Remember to write using an academic tone.

The University of Phoenix wants you to get a good education and they have many resources available to help you in your studies. The university library has many opportunities available to assist you when you need help. The ?Ask a librarian? feature is very useful if you are having trouble finding literature on a subject. The CME (Center for Mathematic Excellence) is extremely helpful for people who need to work on their math skills, as well as assessments to test your knowledge. The CWE (Center for Writing Excellence) also has some assessments to test you on grammar and other writing skills. In CWE, you will find help with your academic papers, such as proofreading and offering suggestions. Also, the plagiarism checker will be very useful when you want to make sure you aren?t copying someone else?s work. There?s even a reference and citation generator that helps to acknowledge your sources. There are ongoing labs that you can sign up for to become more skilled in certain subjects. These are just some of the resources available, but what is contained in the university library will definitely be useful throughout your studies and mine.